Frequently Asked Questions

What is TouristGuide.Asia?

TouristGuide.Asia is an online travel site developed in 2011 with implementations of new ideas, goals and mission towards the tourism industry. Want To Go Holiday Sdn Bhd has become the corporate name for TouristGuide.Asia Keeping the mission to ' Build The world's largest Travel Network ', TouristGuide.Asia as a single platform to find the best travel deals, discounts, and the best facilities to all travelers, with zero investment on Member’s registration, in order to make everybody travel without concerning on budget. This is actually the first of this kind in the world where it helps travelers, to get unlimited points, which later can be converted to hotel reservations, flights, travel packages and other services. Touristguide.Asia is a best platform for those who love travelling with friends, family and even alone. TouristGuide.Asia is here to make travel cheaper, affordable and even free!

How TouristGuide.Asia can be trusted?

TouristGuide.Asia is working along with Ministry of Tourism from other countries to get trustable suppliers recommended directly by the respective embassy of the country based in Malaysia and appointed TouristGuide.Asia as an official travel portal to promote their country.

What TouristGuide.Asia offer on website?

1) Hotel bookings 2) Weekly flash deals up to 50% 3) Flight booking 4) Free membership for lifetime

Am I able to purchase Deals/Hotel Bookings if I’m not a Malaysian?

Yes, we welcome travelers from all countries.

How can I contact TouristGuide.Asia?

Our Customer Service team is ready to assist you. Please get in touch with us through any of the following ways:- 1) Submit your inquiry through this form. We will get back to you in time with the information you need. 2) Email: Prefer to use your own email system, you may email us at info@touristguide.asia 3) Phone: 1-800-38-3338 (add +6 if you’re calling out of Malaysia) 4) Walk-in: We are welcome our travelers to visit us at our office address as follows *please set up an appoitnment forst before walk-in by calling us. “Suite A25-3A, Sentral Business Park, Jalan TKS 1, Taman Kajang Sentral, 43000 Kajang Selangor, Malaysia.”

How to purchase flash deals?

Click http://www.touristguide.asia/register to register for the FREE membership and enjoy our promotional flash deals.

Is there any limit to purchase the flash deals?

No, as a member on our website you can buy as many as you want.

How long is the validity of a flash deal?

Flash deals will be changing on weekly basis.

Is the flash deals can be redeemed immediately?

No, we have particular travel period for each package but anyways the travel date are open to clients and subject to the Terms & Conditions.

Do I have to pay in full straight away?

No, we have applied installment pay for all packages. Deposit amount will be taken upon your purchase and the remaining balance can be paid by our monthly installment plan basis.

Do you provide visa arrangements services?

No. However, those who purchase a flash deals packages from us. We shall assist them by providing a necessary supporting document for their visa application process as per requires by the respective embassies.

Can I cancel my reservation if I'm not traveling?

It is not allowed to cancel the reservation once booking has been made. But, if other special case occurred, our management may consider for the travelers to change/transfer their booking to another person and inform to us with at least a month in advance before the travel date.

Is there a fee to book on your site?

TouristGuide.Asia do not charge service fees for booking on our website.

How do I register as a member? And is there’s any fees on that?

Click http://www.touristguide.asia/register to register. TouristGuide.Asia offers FREE MEMBERSHIP for lifetime.

Is my personal information kept private?

Yes, your personal data are protected under MALAYSIAN ACT 709 PERSONAL DATA PROTECTION ACT 2010.

Can I log-in in TouristGuide.Asia website and enjoy the cheap travel packages if I’m not a member?

Our services offered are only for our registered members.

What is the benefit of being a member in TouristGuide.Asia website? TouristGuide.Asia issues any membership card?

Registered members could enjoy our services offered such as hotel booking, discounted weekly flash deals and flight booking. In addition to that, members are entitled to be part of our networking services where they could earn unlimited points even if they or other people travelling and accumulate the points to redeem a free holiday.

Membership only for Malaysia citizen?

No, we welcome travelers from all countries.

Any age limit to apply as a member?

To register our free membership, minimum age required above 18years old.

How do I earn my points?

Member enable to earn the points if they website or other unknown members make a purchase on our website.

Does the point’s holder only entitle for domestic trips?

No, members may redeem their free holidays at any countries as they wish.

How do I make the payment?

1) By cash *walk-in to our office 2) By Credit/Debit card (Visa, Master Card, American Express etc) *3% surcharge 3) By bank in at any cash deposit machine 4) By online banking or telegraphic transfer Our company banking details as follow. Bank: Maybank Account Name: Want To Go Holiday Sdn Bhd Account Number: 5125-2114-3156